Blending creativity and strategy to create future-driven products and services that improve well-being and foster responsible practices.
Profile
Bruno Lariviere is a Montreal-based design strategist who specializes in bridging creativity with practicality to deliver future-driven solutions. With a focus on real-world and digital experiences, his expertise encompasses project management, user-experience research, interaction design, and customer experience, offering a diverse skill set crucial for crafting impactful products and services. In addition to his core competencies, Bruno provides invaluable educational assistance tailored to companies aspiring to integrate design principles into their DNA. By nurturing teams with essential skills and knowledge, he fosters a culture of empathy-driven innovation, empowering businesses to thrive amidst the dynamic complexities of today's landscape.
He began his career as a digital UX/UI designer and strategist, later expanding into brand and customer experience. Over time, he transitioned from product design to service design, where he found a passion for shaping end-to-end experiences. Today, he specializes in healthcare service design and strategy, drawing on his multidisciplinary background to address complex challenges in the sector. Currently, Bruno serves as Chief, Digital Health Solutions in the Pharmacy and Healthcare division at Metro Inc., where he leads transformative initiatives that improve both patient and pharmacist experiences.
Throughout his career journey, he has engaged with a diverse range of industries, providing expertise to clients in engineering, transportation, healthcare, telecommunications, environmental advocacy, government and entertainment. Bruno's passion for dreaming up fresh ideas knows no bounds, aiming to make a real difference across various sectors. He has collaborated with esteemed organizations such as Pratt & Whitney Canada, YUL Montréal-Trudeau International Airport, the Government of Ontario, Humanity and Inclusion (Handicap International) & the Quebec Breast Cancer Foundation. With each project, Bruno brings a blend of warmth and creativity, consistently delivering high-quality results that leave a lasting impression.
Expertises
Service Design
Project Management
Systemic Strategy
Educational workshops
Co-design facilitation
Methodology Coaching
Process design
Research & synthesis
Capability Building
Contact
Bruno Larivière
Design Strategist
Montréal, Québec
Canada
💌 brunolariviere@gmail.com